Routine gives us security. For instance, the alarm goes off on
my IPhone every morning of the work week at 5:00 am. I do the double click
click and go back to sleep. Five minutes later I am double click clicking and
trying to make up my mind if I really have to pee bad enough to get up right
that minute. Five minutes later I am up and in the bathroom staring at the
toilet bowl from on high, ---not the up close college stare. I let the dog out,
start the coffee and jump in the shower. I brush my teeth first, lather up head
to toe next, and then break out the razor to tidy up the beard outline. The
curtain is pulled back from the right side; I grab my towel, close the curtain
to dry off, then pull the curtain all the way back from right to left and step
out. Any deviation from this routine can send the whole morning spiraling out
of control. Routine is good.
Many mornings I stop at the rural Shell station just down
the road from me. I park in the same spot most days, walk in, get my Diet Pepsi
and ask for a sausage-egg-and cheese biscuit from the guy who has been working
mornings forever. Our relationship represents the perfect world of mindless
transactions. I ask for the biscuit almost every day; he walks over to the
warmer, deftly plucks me a biscuit from the mass of biscuits with his shiny
tongs, and plops it down on the counter and every morning, promptly asks me if I would like a sack, to
which I reply every morning “No.” I swipe my card and every morning he asks me, “Debit or credit?” to which, every
morning, I reply, “credit.”
This scene was played out every morning for several months
with no mishaps, no prying questions about me, my family or my health, and certainly
no feigned wishing me a great day. I came I bought I left. He could care less
about me and my day. It was a nice arrangement. Then one morning all that
changed.
The day started as usual, and I arrived at the usual time
and the usual spot at my rural Shell station. I walked in, got my Diet Pepsi
and came face to face with New Guy. He didn’t look like my Old Guy---a balding,
frumpy fellow with an 8 o’clock shadow whose sparse hair was always disheveled
and who had a haggard hang dog look most mornings.He had to be in his mid-thirties going on old. No, New Guy looked crisp. A
thick head full of black, I suspect Persian, hair neatly combed and slick to
the eye. His dark, bright eyes peeped out from behind his not unstylish glasses
and his broad mouth peeled open to dazzling white teeth and the words, “Good
Morning.”
The whole incident startled me. My routine appeared in
jeopardy. I asked for my usual sausage-egg-and cheese biscuit. New Guy’s
movement to the warmer seemed sure and practiced. He slid back the rear glass
deftly but then haltingly took the tongs in hand. He repeated again what kind
of biscuit I had requested and I concurred. He nervously clicked the tongs
together and peered in amongst the biscuits like a clerk at Petco trying to
decide which Neon Tetra to nab. He nervously clicked his tongs again and then
started lifting every biscuit under the hot lights and looking at their undersides
like he was trying to pick out a male kitten. After a considerable number of
misfires, he settled on the biscuit with the right look and marched it over to
the register.
Without asking my
druthers, New Guy commenced the painful task of rubbing open the plastic sack
that I was apparently required to take along. His thumb and pointer finger
couldn’t manage the task, so an application of saliva to the finger tips made
the operation possible and my biscuit and Diet Pepsi were bagged as I swiped my
card. I derived some security from the inevitable “Debit or Credit” utterance
but that small comfort was destroyed with the beneficent benediction of “Have a
good day, sir” being flung at my back.
I crawled in the truck depressed and out of sorts at such a
bad start to the day and drove under a cloud all the way to work. Perhaps my
Old Guy was just sick. Tomorrow’s a new day I told myself. But it wasn’t.
For
weeks now New Guy has been picking out my sausage-egg- and cheese kitten,
forcing me to take a sack and flashing that dazzlingly bright smile of
his. I suppose this is to be my New Normal. But, it is maddening that on those
days when I lather up first and brush my teeth second and let the dog make the
coffee and start my day out all wrong that I can’t just hustle in for my Diet
Pepsi and biscuit. No, I have to wait for the search and wait for the bag and
feel the weight of “Have a good day, sir” cast on my hurried back. But it is a
routine…I guess.